Welcome to WeAce.
These Terms of Use (“Terms”) govern your access to and use of the website we-ace.com, together with any platform, application, digital product, technology, content, functionality, coaching, mentoring, learning, assessment, leadership development, events, or other services made available by Northcap Services Private Limited.
The website we-ace.com and the services made available through it are owned, managed and operated by Northcap Services Private Limited, a company incorporated under the applicable laws of India (“Company”, “WeAce”, “We”, “Us or “Our”).
For the purposes of these Terms, “You”, “Your” or “User” means any individual or organization accessing, browsing, registering for, or using the Website or Services.
These Terms, together with our Privacy Policy and any other applicable policies, guidelines, program-specific terms, service agreements or supplemental terms communicated to You, constitute the agreement between You and the Company in relation to Your use of the Website and Services.
PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE WEBSITE OR SERVICES.
By accessing, browsing, registering for, or using the Website or any of the Services, You acknowledge that You have read, understood and agreed to be bound by these Terms. If You do not agree with these Terms, You must not access or use the Website or Services.
About WeAce and Our Services
WeAce provides technology-enabled leadership, coaching, mentoring, learning, assessment and talent development solutions to individuals, organizations and their employees, leaders and teams. Our Services may include, depending on the offering purchased or made available to You, leadership coaching, mentoring, learning and development programs, performance accelerators, assessments, digital coaching solutions, including Nexa AI Coach, internal mentoring solutions, leadership development programs, events, roundtables, research, content and related professional development services.
Certain Services may be provided directly by WeAce, while others may be delivered with the assistance of independent coaches, mentors, facilitators, consultants, trainers, technology providers or other third-party service partners (“Service Partners”). The availability of particular Services, features and functionalities may vary depending on the program, subscription, organization, geography, user type and commercial arrangement applicable to You.
Acceptance of these Terms
Your access to and use of the Website or Services constitutes Your acceptance of these Terms. If You access or use the Services on behalf of a company, organization or other legal entity, You represent and warrant that You have the authority to bind that entity to these Terms. In such circumstances, “You” and “Your” shall also refer to that entity. If You do not have such authority, You must not access or use the Services on behalf of that entity. These Terms apply to both registered and unregistered users. Certain features may only be available to registered users, customers, employees or participants of specific programs.
Eligibility
The Website and Services are intended for individuals who are 18 years of age or older.
By accessing or using the Website or Services, You represent and warrant that You are at least 18 years old and legally capable of entering into a binding agreement under applicable law.
WeAce does not knowingly provide Services to individuals below the age of 18.
If You are accessing the Services on behalf of an organization, You represent that You are authorized to do so.
WeAce reserves the right to suspend or terminate access where it reasonably believes that a User does not satisfy the applicable eligibility requirements.
Changes of these Terms
WeAce may revise, update or modify these Terms from time to time to reflect changes in our Services, technology, business practices, legal or regulatory requirements or other operational considerations. When we make material changes, we may update the “Last Updated” date displayed at the beginning of these Terms and, where appropriate, provide additional notice. Your continued access to or use of the Website or Services after the revised Terms become effective constitutes Your acceptance of the revised Terms. You are responsible for reviewing these Terms periodically.
Changes to the Website and Services
WeAce may modify, update, suspend, withdraw, discontinue or replace any part of the Website or Services at any time. This may include adding, removing or changing features, functionality, content, technology, programs, service offerings, access mechanisms or usage limitations. We may also introduce beta, pilot or experimental features or Services for testing and evaluation. Such features may be modified, suspended or discontinued at any time. We do not guarantee that any particular feature, Service or program will remain available indefinitely. We will not be responsible for any loss or inconvenience arising solely from the modification, suspension or discontinuation of any Website feature or Service, subject to applicable law and any specific contractual commitments applicable to a paid Service.
Accessing the Website
We aim to keep the Website and Services available and functioning effectively. However, we do not guarantee that the Website or Services will always be available, uninterrupted, secure, error-free or free from defects. Access may occasionally be suspended or restricted for maintenance, upgrades, security reasons, technical issues, circumstances beyond our reasonable control or other operational requirements. You are responsible for ensuring that You have suitable internet connectivity, hardware, software and devices required to access the Website and Services. You are also responsible for ensuring that anyone accessing the Services through Your internet connection complies with these Terms.
User Account and Account Security
Certain Services may require You to create an account or provide registration information. You agree to provide information that is accurate, complete and current and to update such information where necessary. You are responsible for maintaining the confidentiality of Your account credentials, passwords and other authentication information. You are responsible for all activities conducted through Your account unless You notify us promptly of unauthorized access or suspected security compromise. You must not share Your account credentials with another person where such sharing is prohibited by the applicable Service or program. WeAce reserves the right to suspend or disable an account where we reasonably believe that the account has been compromised, used fraudulently, used in violation of these Terms or otherwise presents a security or legal risk.
User Responsibilities
While using the Website or Services, You agree to:
comply with these Terms and all applicable laws and regulations;
provide accurate and truthful information;
use the Services only for lawful and legitimate purposes;
maintain the confidentiality of Your account credentials;
respect the privacy, rights and intellectual property of other users, WeAce and third parties;
use the Services in accordance with any program-specific guidelines communicated to You; and
refrain from using the Services in a manner that could damage, disrupt or compromise the Website, Services or other users.
You must not use the Services if You have previously been suspended or removed from them unless WeAce has expressly permitted Your return.
Prohibited Use
You must not use the Website or Services to:
violate any applicable law or regulation;
impersonate another individual, organization or WeAce representative;
gain unauthorized access to another user's account or information;
interfere with or disrupt the Website, Services, servers or networks;
introduce viruses, malware, trojans, worms or other harmful code;
attempt to circumvent security, authentication or access controls;
reverse engineer, decompile or disassemble the Website, platform or underlying technology except where expressly permitted by applicable law;
scrape, crawl, copy, extract or systematically collect information from the Website or Services through automated or manual means without our prior written authorization;
use the Website or Services to send spam, unsolicited commercial communications or unauthorized promotional material;
upload or transmit content that is unlawful, fraudulent, defamatory, threatening, abusive, obscene, discriminatory or otherwise objectionable;
infringe intellectual property, privacy, confidentiality or other rights of another person;
upload content containing malicious code or material intended to damage or interfere with systems;
use the Services to develop or provide a competing service using our proprietary content, technology or data;
attempt to access information or functionality that You are not authorized to access; or
otherwise interfere with another User's ability to use the Website or Services.
User-Generated Content
Certain parts of the Website or Services may allow Users to submit, upload, create, share or otherwise provide content, including text, comments, feedback, documents, images, videos, professional information, profiles, responses, assessments or other materials (“User Content”). You remain responsible for the User Content that You submit. By submitting User Content, You represent and warrant that You have the necessary rights, permissions and authority to provide that content and that its submission or use by WeAce in accordance with these Terms does not violate any law or third-party rights. You must not upload or share information that You are prohibited from disclosing or that You do not have the right to disclose.
Rights to Use User Content
To the extent necessary for us to provide and operate the Services, You grant WeAce a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, display, transmit and otherwise use Your User Content solely for the purposes of providing, maintaining, securing and improving the applicable Services, or as otherwise permitted by Your agreement with WeAce. This license does not transfer ownership of Your User Content to WeAce. Where Your content is provided to us in connection with a specific professional service, coaching, mentoring, assessment or organizational program, its use will also be governed by the applicable commercial or program terms. WeAce may remove, restrict or disable access to User Content where we reasonably believe that it violates these Terms, applicable law, third-party rights or our policies.
Public Content
If You voluntarily post or share content publicly through a feature of the Website, You acknowledge that such content may be visible to other users or third parties depending on the relevant functionality and Your settings. You should carefully consider what information You choose to make publicly available. WeAce recommends that You do not publicly disclose sensitive personal information, passwords, financial information, private contact information or other information that You would not want to be publicly accessible.
Coaching, Mentoring and Professional services
WeAce may facilitate coaching, mentoring, leadership development, learning and related professional services through its platform and Service Partners. Coaches, mentors, facilitators and other Service Partners may be independent professionals and are responsible for the professional advice, views, methodologies and information they provide within their respective engagements. WeAce does not guarantee any particular professional, career, leadership, business or personal outcome from participating in a coaching, mentoring, learning or development program. Unless expressly stated otherwise in writing, WeAce does not provide medical, psychiatric, legal, financial or other regulated professional advice through its Services. Users should seek appropriate qualified professional advice where required.
Coaching Session Recordings
Unless expressly agreed otherwise for a particular Service, WeAce does not record or transcribe coaching or video sessions. Where a specific program requires recording or transcription, WeAce will provide appropriate notice and, where required, obtain the necessary consent before doing so. Any such processing will be subject to the applicable Privacy Policy and program-specific terms.
Nexa AI and AI-Enabled Services
WeAce may provide AI-enabled features and services, including Nexa AI Coach. AI-enabled Services may generate responses, recommendations, summaries, prompts or other outputs based on information provided by the User and the functionality of the relevant Service. AI-generated outputs may not always be accurate, complete or appropriate for every situation. You should exercise reasonable judgment and, where appropriate, obtain advice from a qualified professional before relying on AI-generated information for material decisions.
WeAce does not use User conversations or prompts submitted to Nexa AI for training its AI models. WeAce also does not permit its AI technology providers to use such User data for training their general AI models, subject to the contractual and technical arrangements applicable to the relevant Service. Nexa AI may use third-party technology infrastructure or AI service providers to process information for the purpose of delivering the requested functionality. Such processing is subject to applicable contractual, security and privacy safeguards.
Enterprise and Organizational Programs
WeAce may provide Services to organizations, employers or other institutional customers. Where You access WeAce Services as part of an organization-sponsored program, the organization may have administrative or reporting rights as agreed under the applicable commercial arrangement. The nature of information available to an organization may vary depending on the Service and contractual arrangement. Unless expressly agreed otherwise, individual coaching conversations are intended to remain confidential and are not provided to an employer as session transcripts or recordings. Organizational reporting may include appropriate program-level information such as participation, utilization, completion, engagement, aggregated insights, assessment results or other information specifically agreed as part of the applicable program. WeAce will process and disclose information in accordance with the applicable Privacy Policy, contractual arrangements and applicable law.
Third-Party Services and Service Partner
WeAce may use third-party technology providers, infrastructure providers, payment providers, analytics providers, communications providers, AI technology providers and other Service Partners to operate and deliver the Services. The Website or Services may also contain links to or integrations with third-party websites, applications, products or services. Third-party services are governed by their own terms and privacy policies. WeAce is not responsible for the availability, security, accuracy or practices of third-party websites or services that are outside our reasonable control.
Analytics and Technology
WeAce may use technologies such as cookies, pixels, tags and similar technologies to understand how users interact with the Website, maintain functionality, improve the user experience and measure the effectiveness of our communications and marketing activities. We currently use services including Google Analytics and HubSpot tracking technologies for website analytics, marketing and related business purposes. The use of such technologies is further described in our Privacy Policy and, where applicable, our Cookie Policy.
Intellectual Property Rights
The Website, platform, software, design, branding, logos, trademarks, text, graphics, photographs, videos, documents, learning materials, methodologies, frameworks, reports, assessments, content and other materials provided by or on behalf of WeAce are owned by or licensed to WeAce and are protected by applicable intellectual property laws. Except as expressly permitted under these Terms or in writing by WeAce, You must not copy, reproduce, distribute, modify, publish, transmit, sell, license, commercially exploit, reverse engineer or create derivative works from any WeAce intellectual property. You may use the Website and materials made available to You solely for the purpose for which they are provided and in accordance with these Terms. You must not remove copyright notices, trademarks, logos or other proprietary notices.
Feedback
If You voluntarily provide suggestions, comments, recommendations, ideas or other feedback regarding the Website or Services (“Feedback”), You acknowledge that WeAce may use such Feedback without restriction for the purposes of improving, developing or promoting its Services.
To the extent permitted by law, You grant WeAce a perpetual, worldwide, royalty-free, non-exclusive right to use, reproduce, modify and otherwise incorporate such Feedback into our products, services or business operations without compensation to You.
Third-Party Content
The Website or Services may contain information, content or links provided by third parties, Service Partners, coaches, mentors, organizations or other Users. Such content represents the views of the relevant provider and does not necessarily represent the views or opinions of WeAce.
WeAce does not guarantee that third-party content is accurate, complete, current or suitable for Your particular circumstances. Your reliance on third-party content is at Your own discretion and risk.
No Reliance on Information
Content available through the Website or Services is provided for general informational and professional development purposes unless expressly stated otherwise. While WeAce makes reasonable efforts to maintain accurate and useful information, we do not guarantee that all content is complete, accurate, current or error-free. You should independently evaluate information before relying on it for material business, professional, financial, legal or other decisions.
Paid Services
Certain WeAce Services may be offered for a fee. The price, scope, duration, payment terms, cancellation terms and other commercial conditions applicable to a paid Service may be set out in the relevant order form, proposal, subscription, statement of work, invoice or other written agreement. Where there is a conflict between these Terms and a specific written commercial agreement, the specific agreement will prevail to the extent of the conflict. Unless expressly stated otherwise, fees paid for Services are non-refundable except where a refund is required under applicable law or expressly provided for under the applicable commercial terms.
Payments
Where payments are made through the Website or a third-party payment provider, payment processing may be handled by the relevant payment service provider. WeAce does not intend to store complete debit card or credit card information on its own systems where payment processing is handled by third-party payment providers. You agree to provide accurate billing and payment information and to comply with the applicable payment provider's terms.
Cancellation and Refund
Cancellation and refund rights will depend on the nature of the Service purchased and the terms communicated at the time of purchase. Where a Service-specific cancellation or refund policy applies, that policy will govern. For enterprise or organizational engagements, cancellation and refund matters will be governed by the applicable commercial agreement.
For general queries regarding cancellation or refunds, You may contact us at [email protected].
Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Website and Services are provided on an “as is” and “as available” basis. WeAce does not guarantee that the Website or Services will always be uninterrupted, secure, timely, accurate, complete or error-free. We do not warrant that the Website, Services or any content will meet Your specific requirements or expectations. We do not guarantee any particular professional, leadership, career, business, learning or personal outcome from use of the Services. We do not warrant that files, materials or other content made available through the Website will always be free from viruses or other harmful components, although we take reasonable measures to maintain security. Nothing in these Terms excludes or limits any warranty, right or remedy that cannot lawfully be excluded or limited under applicable law.
Limitation of Liability
To the maximum extent permitted by applicable law, WeAce, its affiliates, directors, officers, employees, representatives, licensors and Service Partners will not be liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, business opportunity, goodwill, data or anticipated savings arising from or relating to Your use of, or inability to use, the Website or Services. Nothing in these Terms limits liability where such limitation is prohibited by applicable law. Where liability cannot lawfully be excluded but may be limited, WeAce's liability will be limited to the maximum extent permitted by applicable law.
For paid Services, where legally permissible, WeAce's aggregate liability arising directly from the relevant Service will not exceed the fees actually paid by You or on Your behalf for that Service during the twelve-month period immediately preceding the event giving rise to the claim.
Indemnification
To the maximum extent permitted by applicable law, You agree to indemnify and hold harmless WeAce, Northcap Services Private Limited, its affiliates, directors, officers, employees, representatives, licensors and Service Partners from claims, liabilities, damages, losses, costs and expenses, including reasonable legal fees, arising from:
Your breach of these Terms;
Your violation of applicable law;
Your User Content;
Your infringement of the rights of another person or entity; or
Your misuse of the Website or Services.
Unauthorized Access and Security
You must not attempt to gain unauthorized access to the Website, platform, servers, databases, accounts or systems connected to the Services. You must not undertake denial-of-service attacks, introduce malicious software, conduct vulnerability testing without authorization, circumvent security controls or otherwise interfere with the security or functioning of the Services. WeAce may investigate suspected violations and may take appropriate action, including suspension or termination of access and reporting to relevant authorities where required or appropriate.
Suspension and Termination
WeAce may suspend or terminate Your access to the Website or Services where we reasonably believe that You have violated these Terms, applicable law, program-specific terms or other applicable policies. We may also suspend access where necessary for security, fraud prevention, technical or operational reasons. You may stop using the Website or request closure of Your account by contacting us at [email protected], subject to any contractual obligations applicable to an ongoing Service. Termination or suspension will not affect rights or obligations that accrued before termination. Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution and other provisions that by their nature should survive termination will continue to apply.
Privacy
Your privacy is important to us. Our collection, use, storage, disclosure and other processing of Personal Information is governed by our Privacy Policy, which forms part of these Terms. By using the Website or Services, You acknowledge that You have reviewed our Privacy Policy. The Privacy Policy also describes our use of analytics technologies, including Google Analytics and HubSpot tracking, our handling of information submitted through the Services, our approach to AI-enabled Services, and Your rights regarding Personal Information.
Electronic Communications
When You access the Website, create an account, submit information or communicate with WeAce electronically, You consent to receiving electronic communications from us. We may communicate with You by email, through the Website, through the platform or through other electronic means associated with the Services. You are responsible for keeping Your contact information current. Electronic communications may include service notifications, account-related communications, program information, administrative notices and, where permitted by applicable law, marketing communications. You may opt out of promotional communications where applicable. However, You may continue to receive essential transactional, security or service-related communications.
Events and Other Programs
WeAce may organize or facilitate events, roundtables, leadership programs, workshops, conferences and other professional development activities. Participation in such events may be subject to additional event-specific terms, registration conditions, venue requirements or third-party terms. WeAce reserves the right to modify event schedules, speakers, venues, formats or other arrangements where reasonably necessary.
Confidentiality
Where You receive confidential information belonging to WeAce, another User, a Service Partner or an organization through the Services, You agree to maintain its confidentiality and use it only for the purpose for which it was disclosed. This obligation does not apply to information that is publicly available through no breach of these Terms, was lawfully known to You before disclosure, or is required to be disclosed by law or competent authority. Additional confidentiality obligations may apply under a separate agreement, including an NDA, employment arrangement, enterprise agreement or program-specific agreement.
Third-party Links
The Website may contain links to third-party websites or services. Such links are provided for convenience and do not constitute an endorsement or guarantee by WeAce. WeAce does not control third-party websites and is not responsible for their content, security, availability, privacy practices or terms. You access third-party websites at Your own risk.
Severability
If any provision of these Terms is determined to be invalid, unlawful or unenforceable by a court or competent authority, that provision will be modified or interpreted to the minimum extent necessary to make it enforceable, where legally possible. The remaining provisions will continue in full force and effect.
Waiver
If WeAce does not immediately enforce any provision of these Terms or exercise any right available to us, this does not constitute a waiver of that provision or right. Any waiver must be expressly provided in writing.
Relationship of the Parties
Nothing in these Terms creates a partnership, joint venture, employment, agency, fiduciary or other similar relationship between You and WeAce unless expressly agreed in writing. You do not have authority to represent, bind or create obligations on behalf of WeAce.
Governing Law
These Terms and Your use of the Website and Services are governed by the laws of the Republic of India, without regard to conflict-of-law principles.
Dispute Resolution
If a dispute arises between You and WeAce in connection with these Terms or the Services, the parties will first attempt to resolve the dispute amicably by contacting us at [email protected]. If the dispute cannot be resolved amicably, it shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time. The arbitration shall be conducted by a sole arbitrator appointed in accordance with applicable law and the place/seat of arbitration shall be New Delhi, India, unless otherwise agreed in writing. Subject to the arbitration provision above, the courts located in Delhi, India shall have jurisdiction over matters arising out of or relating to these Terms, to the extent permitted by applicable law.
Grievance Redressal
If You have a complaint, concern, grievance or question relating to the Website, Services, Content or these Terms, You may contact us using the details provided below. We will acknowledge complaints or grievances within a reasonable period and will endeavour to address them in accordance with applicable law and our internal procedures. Where additional information or documentation is reasonably required to investigate a complaint, we may request it from You.
Contact Us
For questions regarding these Terms, the Website, Services, complaints, feedback, privacy or other concerns, please contact:
Northcap Services Private Limited
Office No. 309, Third Floor, Office Space,
MGF Metropolis Mall, MG Road,
Gurugram, Haryana, India – 122002
Email: [email protected]
Contact: +91-9811967450
Additional Policies
The following policies and terms may also apply to Your use of particular WeAce Services:
Privacy Policy
Our Privacy Policy explains how WeAce collects, uses, stores, discloses and protects Personal Information.
Cookie Policy
Where applicable, our Cookie Policy explains how cookies and similar technologies are used on the Website.
Program-Specific Terms
Certain coaching, mentoring, learning, assessment, enterprise or other Services may be subject to additional terms communicated to You at the time of registration or purchase.
In the event of a conflict between these Terms and a specific written agreement applicable to a particular Service, the specific written agreement will prevail to the extent of the conflict.
© 2026 Northcap Services Private Limited. All rights reserved.
This Terms of Use page should be read together with the WeAce Privacy Policy and any applicable Service-specific terms.